Housing Connect uses the Australian Government Digital Identity System to verify users. This improves the security of our services and better protects your personal information. Using a Digital Identity is a secure and convenient way to prove who you are online.

myGovID is the Australian Government's Digital Identity app.

If you don't have a myGovID, you must obtain one before accessing your account. A Digital Identity like myGovID makes accessing government services easier and can be re-used when required by other participating government services.

How to set up myGovID

Go to www.mygovid.gov.au/set-up and follow the steps to set up a myGovID.

You need a least a Standard identity strength to access Housing Connect.

Once you've set up your myGovID, go to the Housing Connect log-in page, select 'Continue with Digital Identity' and follow the prompts.

First time using Housing Connect?

New Housing Connect customers must enter their Customer Reference number (if they have one) the first time they access their account using myGovID. This acts as an added layer of security and ensures records are matched accurately in the system. You can find your Customer Reference number on most correspondence Housing SA have sent you. If you don't know your Customer Reference number, contact Housing SA on 131 299.

Alternative access to Housing Connect.

You can continue to receive Housing SA services by visiting a Housing SA office or contacting us on 131 299 or email housingcustomers@sa.gov.au

myGovID assistance

To find out more about myGovID, visit MyGovID

Digital Identity assistance

Visit the Digital Identity website to learn more about Digital Identity and identity strength levels at www.digitalidentity.gov.au/about/what-are-id-proofing-levels