You are an existing Housing SA customer if you:

• are a current or former Housing SA tenant or household occupant
• have ever applied, or received a service from Housing SA, including public housing or private rental assistance.

Your Customer Reference is at the top of most correspondence sent to you from Housing SA, or you can contact Housing SA on 131 299.

No. Contact Housing SA on 131 299 to find your customer reference number.

You’ll get this error message if the personal details you register with don’t match those Housing SA has on record. Contact Housing SA on 131 299.

Contact Housing SA on 131 299 as soon as possible.

This means a Housing Connect account is already linked to your email address. If you have forgotten your password, select the link to change your password. If you don’t believe your email address should be linked with the Housing Connect account, call Housing SA on 131 299 as soon as possible.

Select the 'Forgot Password' link. You will be prompted to answer your security question to reset your password.

If you still have problems, contact Housing SA on 131 299.

If you haven’t previously registered for Housing Connect, select 'Register for Housing Connect' to create an account.

If you have registered and can’t remember your password, select 'Forgot Password'.

If you’re still having problems logging in, contact Housing SA on 131 299.

If you can login to Housing Connect, update your email address in ‘My Contact Details’.

If you can’t login contact Housing SA on 131 299.

Restart the process again, for example registration, reset password.

Change your password and security question immediately in ‘My Login Details’.

Contact Housing SA on 131 299 if you need help.

It may take up to 15 minutes to receive the email. Check your junk or spam folder.

Make sure you entered the correct email address.

Contact Housing SA on 131 299 if you can’t remember your password and your account has been locked.

Contact Housing SA on 131 299.

Refer to Verifying your identity for Housing Connect